E-Commerce and Retail


Reliability Engineering Services

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Market Sectors E-Commerce and Retail E-Commerce and Retail E-Commerce and Retail

Consultants provide extensive knowledge of the Retail software sector, implementing Payments and EPOS systems in-store, on-line, digitally, throughout regional branches and for remote locations for some of the UK’s leading retailers.

These Consultants have outstanding experience of large scale systems implementation projects, as well as strategic planning assignments. Most have worked with international multi-cultural teams, including geographically dispersed project teams, and all are pragmatic problem solvers, with key strengths including project management and stakeholder management, cross-border business change, analytical skills and complex implementations and planning. Development and delivery of integrated release plans for business critical applications for cross-border geographical locations is key to the success here.

Skills have been gained through Global Consultancies, KAS Suppliers and the Big Four Accounting firms and provide the following:


  • Project and Programme Management (PMP, Prince2)
  • Business process Design and Re-engineering
  • End to End Consultancy Solutions
  • Technical Implementation Plans
  • Stakeholder Management
  • Vendor Management
  • System Testing
  • Configuration
  • Implementation
  • Issue Resolution

Payment Systems project expertise covers Software Engineering for innovative projects such as payment solutions for unattended ticket machines, along with managed services that encompass configuration, accreditation and support of the new Payments Services.

ePOS project consultancy skills cover the implementation of new ePOS solutions to replace outdated platforms providing expertise from technical architecture and interface through to requirements specification for new solutions, development and testing of the build phase and multi-site implementations and ongoing remote support ensuring full availability of real-time ePOS solutions.

Development of Loyalty IT Solutions across POS, Online and Digital Channels across EMEA and beyond with extensive programme and project management across large and complex transformations including Digital (Payments and Loyalty), Mobile (iOS and Android), E-Commerce, Hybris, CRM Sales and Marketing (Salesforce, SAS, SAP) and ERP (SAP and Manugistics). Identifying project scope, goals and deliverables that meet business stakeholder drivers and requirements and mitigating business risk through QA and review of project scope, solutions plans, governance, risks and issues, resources, ROI and third party suppliers.